Arrive’s accounting department is growing! This is your chance to be a play-maker at an organization with bold goals and a big future! As an Accounts Receivable Specialist, you will take ownership of client-facing accounting communication. You will also work closely with our sales team and sales managers. On top of internal & external relationship management, this role also requires the execution of detail-oriented administrative tasks to keep accounting running smoothly! Our ideal candidate has an unmatched work ethic, a bias for action, and a “let’s go” attitude.

In this role, you will:

  • Collaborate with our sales team & sales managers to understand their clients and related accounting needs.
  • Display top-notch customer service skills as you answer inbound inquiries from our clients and build relationships with customer accounting contacts.
  • Learn each customer’s invoicing portal and develop processes to maximize collections and minimize billing discrepancies.
  • Proactively research payment details and reach out to clients as needed.
  • Pull weekly reports and distribute for internal consumption.
  • Follow AR trending patterns to predict & prevent past due invoices.
  • Strive to meet & exceed aging goals on a consistent basis.
  • Settle payments with customers, keeping sales reps informed every step of the way!
  • Resolve payment disputes thoroughly, involving management when appropriate.
  • Execute administrative tasks, including document uploading and retrieval.
  • Represent the Arrive brand through transparent & professional communication with customers via phone and email.

THE IDEAL CANDIDATE IS/HAS:

  • One year of experience in an accounts receivable role, preferred.
  • Two years of experience in a customer service-oriented role, preferred.
  • Proven ability to multi-task effectively in a fast-paced environment.
  • Able to problem-solve independently or collaboratively, depending on the situation.
  • Strong verbal and written communication skills.
  • Intermediate knowledge of Microsoft Excel.
  • An “LFG” mentality – once you meet us, you’ll see what we mean!

WHY ARRIVE?

  • Work in the heart of downtown Chicago, IL!
  • Earn a competitive base salary + monthly incentive opportunities!
  • Take advantage of excellent benefits, including health, dental, vision, and life coverage.
  • Invest in your future with our matching 401K program.
  • Leave the suit and tie at home; our dress code is casual!
  • Eat for free on Fridays…lunch is on Arrive.
  • Sweat it out – we have an onsite gym.
  • Recharge your batteries at our fully stocked caffeine bar.
  • Soothe aches and pains with our monthly in-office massages.
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