Arrive Logistics is looking for a self-motivated, dependable addition to our outstanding carrier operations team! As a member of the Carrier Compliance Team, you will have a direct impact on our ability to service our customers. This role supports our Carrier Sales team by carefully vetting carriers that want to work with us. The sales floor will look to you to ensure the companies we work with meet our high standards. If you have a passion for quality and a relentless work ethic, you could be an asset on our Carrier Compliance team!
IN THIS ROLE, YOU WILL:
- Act as liaison between Sales, Business Intelligence, Legal, and Executive teams to determine and enforce company sales/compliance protocol.
- Work with insurance companies to verify coverage of our customer’s freight.
- Investigate and handle fraud reports, double brokering attempts, and freight hostage situations.
- Review and bind carrier partners contractually in accordance with company and federal rules and safety regulations.
- Update our TMS system with detailed and accurate information.
- Work internally with Arrive’s sales team to approve their carriers in our system.
- Monitor and qualify the safety of current and new business partners.
- Utilize proprietary real-time online monitoring services to assess authority, insurance, and safety ratings of trucking companies to provide exceptional service for Arrive’s customers.
- Escalate issues and communicate details to our claims department as needed.
- Issue electronic checks, execute account management, update insurance information and receive/distribute company faxes.
THE IDEAL CANDIDATE IS/HAS:
- A bachelor’s degree, preferred.
- A self-starter with a proven ability to work independently.
- Outstanding communication skills, both written and verbal.
- Proven ability to multitask in a fast paced, high energy environment!
- Strong logical reasoning skills, detail oriented, with strong follow through!
- Excellent customer service skills via phone and email.
- A working knowledge of the Microsoft Office Suite.
- A “let’s go”attitude – once you meet us, you’ll see what we mean!
- Start your logistics career in a role with growth potential & progression.
- Work in the booming city of Austin TX.
- Earn a competitive salary.
- Collaborate alongside experts in the logistics industry.
- Take advantage of excellent benefits, including health, dental, vision, and life coverage.
- Invest in your future with our matching 401K program.
- Leave the suit and tie at home; our dress code is casual.
- Eat for free on Fridays…lunch is on Arrive!
- Sweat it out using our local gym discounts.
- Recharge your batteries at our fully-stocked caffeine bar.
- Soothe aches and pains with our monthly in-office massages!