At Arrive, we are committed to servicing our carriers. That commitment requires operational efficiency, and team members who go the extra mile to ensure every detail is in place! We are looking to add an experienced member to our Carrier Team who wants to leverage their industry knowledge to strengthen our operations department! You will work alongside the sales team to make sure our carriers receive the best service possible and that our relationships with carriers across the nation continue to grow!
IN THIS ROLE, YOU WILL:
- Own the operational functions of our highest-volume carrier sales team, including associated tracking and updates.
- Apply creative and time-sensitive solutions to problems that occur during transit
- Communicate internally with our Customer Sales team to ensure all parties stay informed.
- Build relationships with Arrive’s carriers through prospecting, selling, and freight management.
- Delegate tasks to our tracking team in Colombia and manage their execution.
THE IDEAL CANDIDATE IS/HAS:
- A bachelor’s degree in a relevant field of study, preferred.
- 6-12 months of carrier sales experience, preferred.
- Passion for quality customer service.
- Strong sense of urgency and ability to prioritize time-sensitive issues.
- Proactive problem solver who brings creative solutions to the table.
- Detail-oriented and thorough when presenting information.
- Organized when it comes to time management and deadlines.
- Able to work effectively both independently and as part of a team.
- An “LFG” attitude – once you meet us, you’ll see what we mean!
- Make an immediate impact on our growing carrier team!
- Work in the heart of downtown Chicago, IL.
- Earn a competitive salary + bonus structure.
- Collaborate alongside leaders in transportation.
- Take advantage of excellent benefits, including health, dental, vision, and life coverage.
- Invest in your future with our matching 401K program.
- Leave the suit and tie at home; our dress code is casual.
- Eat for free on Fridays…lunch is on Arrive!
- Sweat it out – we have a gym on-site.
- Recharge your batteries at our fully-stocked caffeine bar.
- Soothe aches and pains with our monthly in-office massages!