As a Carrier Relations Specialist, you will be supporting the accounting team to ensure the Accounts Payable functions run smoothly. The Carrier Relations Specialist provides support to both our external carriers and internal carrier sales department. They process and monitor outgoing payments. The Carrier Relations Specialist works closely with our customer, carrier, and accounting teams.

In this role, you will:

  • Collaborate with our sales team & sales managers to understand their carriers and related accounting needs.
  • Build relationships with carrier accounting contacts.
  • Display top-notch customer service skills as you answer inbound inquiries from our carriers and manage dispute resolution.
  • Proactively research invoice details and reach out to carriers for clarification as needed.
  • Pull daily and weekly reports and distribute for internal consumption.
  • Settle payments with carriers, keeping sales reps informed every step of the way!Resolve documentation issues thoroughly, involving management when appropriate.
  • Follow-up is key! Track outstanding issues and stay on top of them.
  • Execute administrative tasks, including document uploading and retrieval.
  • Represent the Arrive brand through transparent & professional communication with carriers via phone and email.

The ideal candidate is/has:

  • Bachelor’s Degree in Accounting, Finance or a related field.
  • 1+ years experience in an Accounts Payable role.
  • Oracle and NetSuite experience.
  • Expert knowledge of Microsoft Suite, with an emphasis on Excel.
  • Self-starter with ability to work independently and as a team.
  • Highly organized with excellent time management skills and a high degree of accuracy and attention to detail.

Why Arrive?

  • Take ownership of your career at a tech-powered company.
  • Work in the booming city of Austin TX!
  • Take advantage of excellent benefits, including health, dental, vision, and life coverage.
  • Invest in your future with our matching 401K program.
  • Leave the suit and tie at home; our dress code is casual.
  • Eat for free on Fridays…lunch is on Arrive!
  • Grab a bite at the delicious food trucks located at the MET center.
  • Sweat it out using our on-site, state-of-the-art gym & yoga studio!
  • Recharge your batteries at our fully stocked caffeine bar.
  • Soothe aches and pains with our monthly in-office massages
  • Get active at the MET Center’s hike and bike trails and disk golf course.
  • Shoot some hoops at our basketball court or serve it up at our tennis court!
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