The Credit Analyst will work closely with the Director of Claims, serving as the point person for managing and reviewing incoming customer credit requests; as well as managing outstanding balances. The Credit Analyst will work closely with customer reps and with the Accounting team. Another key function of this position will be Checking and approving credit SOP, managing outstanding balances and working with our trade insurance provider.


  • Review credit requests for accuracy and completion of information.
  • Handle all credit requests efficiently and in a timely manner.
  • Communicate with customer representatives about potential customer collections.
  • Maintain ownership of the credit and balance tracking spreadsheet and reporting past due amounts.
  • Research and evaluate customers to make informed decisions on credit approval.
  • File accounts receivable collections and trade insurance claims.
  • Followup and process open collections and claims.
  • Check all new customers for accounting contacts, billing addresses and billing methods.
  • Work with Arrive’s trade insurance company for proper coverage and accuracy.


  • A 4 year college degree.
  • At least 1+ years of experience in either transportation shipping or sales in a 3PL environment.


  • Work in the booming city of Austin, TX!
  • Work alongside experts in the logistics industry.
  • Take advantage of excellent benefits, including health, dental, vision, and life coverage.
  • Invest in your future with our matching 401K program.
  • Leave the suit and tie at home; our dress code is casual.
  • Eat for free on Fridays…lunch is on Arrive!
  • Grab a bite at the delicious food trucks located at the MET center.
  • Sweat it out using our on-site, state-of-the-art gym & yoga studio!
  • Recharge your batteries at our fully-stocked caffeine bar.
  • Soothe aches and pains with our monthly in-office massages!
  • Get active at the MET Center’s hike and bike trails and disk golf course.
  • Shoot some hoops at our basketball court or serve it up at our tennis court!

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