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Carrier Sales Representative

Who We Are

For almost a decade, Arrive Logistics has delivered incredible service throughout the U.S., with a commitment to servicing our customers and exceeding expectations. With more shippers moving freight between Mexico, the U.S., and Canada, we’ve expanded our service offering to include cross-border service. Cross-border shipping logistics has a lot of complexities, multiple parties, multiple languages, and a border separating the pickup and delivery. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board with our rapidly-growing cross-border team in Guadalajara, so read on to learn more and apply today!

Who We Want

When you join the Arrive team, you’re saying yes to going above and beyond daily while also making friends and having fun in a competitive environment! Arrive Logistics is looking to hire experienced Carrier Sales Representatives to help establish and grow our reputation with trucking companies in Mexico. We’re looking for talented individuals with at least 1+ years of cross border carrier sales experience to join our team and hit the ground running.

What You’ll Do

  • Ensure the Mexico cross border load board is covered and at least 95% prebooked for the following day before clocking out for the day.
  • Sourcing new and existing dedicated business opportunities.
  • Making outbound phone calls to both Mexico and US based carriers.
  • Learning how to use and operate Arrive resources including but not limited to Committed Capacity, 1 stop shop, Truck Entry, Carrier Search, and Load Board. 
  • Building a portfolio of at least 15 carriers and 7 cores. 
  • Contact at least 12 unique carriers every afternoon and post trucks projected on weekly capacity.
  • Calling on new carriers daily in order to build a working relationship.
  • Become an expert in Mexico capacity, markets, and rates.
  • Prospecting and cold calling carriers through leads listed within our CRM, and generating your own leads through individual research.
  • Building strong internal relationships with Arrive’s Business Development and Operations teams. 
  • Handle and solve freight issues that arise; missed pick-up, missed delivery, accessorial management, rejected product, etc. 
  • Tracking loads through picked up status to delivered status.
  • Ensure service expectations are relayed to the carrier at the time of booking and only booking loads when the carrier agrees they can accommodate those expectations.
  • Getting timely updates (15 minutes upon request) to carriers, customers and internally to coworkers.
  • Ensuring all carrier information in ArriveNow is accurate for every load.
  • Ensuring all loads are crossed before documents expire and ensure loads will cross the border in a timely manner and make on time delivery.
  • Hold carriers accountable for Arrive’s service metrics including OTP, OTD, Autotrack and Late bounce.

Qualifications

  • 1+ years Carrier Sales or Brokering experience 
  • Bilingual – Full professional proficiency in English and Spanish (High B2-C1)
  • Personable, hard-working and not afraid to go above and beyond each and every day 
  • Resourcefulness, strong problem solving skills and a strong work ethic are essential 
  • Your career at Arrive will depend on your fearlessness to make phone calls. We’re looking for someone who isn’t afraid to pick up the phone!
  • Our work culture is high energy! We need highly motivated individuals to help us reach our goals.
  • You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. 

The Perks of Working With Us

  • Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.
  • Leave the suit and tie at home; our dress code is casual.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants.
  • Start your morning with free coffee!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Get paid to work with your friends through our Referral Program!

Your Arrive Experience 

Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work. 

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Fraud Prevention

Freight fraud continues to impact our industry. We encourage shippers and carriers to reach out to Arrive immediately if there is ever a shipment in question that may be subject to fraud. Arrive Logistics registered email domain is @arrivelogistics.com. Our 24/7 phone number is 888-861-0650 and our leadership team can also be reached at feedback@arrivelogistics.com

Arrive Carrier Requirements

Please have the following info ready to complete registration

  • MC, MX, DOT, or state reg #
  • Tax ID & W9 info
  • Cert of Insurance: $100k cargo, $1M Auto, & $1M commercial general liability coverage
  • Active Common or Contract Authority (365+ days)
  • Safety Rating of at least Satisfactory (or None)

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