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Coverage Specialist (Temp-To-Perm)

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, having surpassed $2 billion in annual revenue with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want

We are looking for dedicated, high-energy candidates to join our growing department of Coverage Specialists at Arrive Logistics! At Arrive, we are committed to servicing our carriers and exceeding expectations. As a Coverage Specialist, you will contribute to that commitment! After an intense 1-week training program, you will hit the ground running, armed with industry knowledge and a thorough understanding of carrier capacity. Once you hit the floor, you will focus on finding carriers across the nation to transport our customers’ shipments! Through negotiation and collaboration, you will enable Arrive to service our customers and their freight in the most cost-effective way possible.

This position offers the unique opportunity to contribute to a growing start-up and launch a career in logistics! If you work hard and hit performance goals during your first 60 days in this position, your role will evolve into a full-time opportunity in sales at Arrive Logistics!

What You’ll Do

  • Learn the business in our one-week training program, designed to get you ramped quickly & effectively.
  • Hustle! We want reliable team members who will show up on time and get the job done.
  • Get on the phone! This is a high-volume role, so be prepared for lots of outbound calls to carriers across the country.
  • Take inbound calls from carriers who are interested in hauling freight for Arrive.
  • Secure capacity by selling shipments over the phone to carriers who meet our strict requirements.
  • Problem-solve through issues that occur during transit.
  • Communicate internally with our customer sales team & keep them updated on the status of their customers’ shipments. You are their point of contact for all tracking updates!

Qualifications

  • A high school diploma or equivalent.
  • Proven work-ethic in a high volume setting.
  • Ability to multitask in a fast-paced environment.
  • Exceptional communication skills (both verbal & written).
  • An LFG attitude – once you meet us, you’ll see what we mean!

The Perks of Working With Us

  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the city of San Antonio, TX – we are conveniently located 15 minutes from downtown off of NE Loop 410 and Austin Hwy.
  • Park your car for free on site plus covered parking and electric vehicle charging stations!
  • Start your morning with free coffee!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Get paid to work with your friends through our Referral Program!

How Will You Arrive (training)

After an intense 1-week training program, you will hit the ground running, armed with industry knowledge and a thorough understanding of carrier capacity. Once you hit the floor, you will focus on finding carriers across the nation to transport our customers’ shipments! Through negotiation and collaboration, you will enable Arrive to service our customers and their freight in the most cost-effective way possible.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. 

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Fraud Prevention

Freight fraud continues to impact our industry. We encourage shippers and carriers to reach out to Arrive immediately if there is ever a shipment in question that may be subject to fraud. Arrive Logistics registered email domain is @arrivelogistics.com. Our 24/7 phone number is 888-861-0650 and our leadership team can also be reached at feedback@arrivelogistics.com

Arrive Carrier Requirements

Please have the following info ready to complete registration

  • MC, MX, DOT, or state reg #
  • Tax ID & W9 info
  • Cert of Insurance: $100k cargo, $1M Auto, & $1M commercial general liability coverage
  • Active Common or Contract Authority (365+ days)
  • Safety Rating of at least Satisfactory (or None)

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