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Director of Facilities

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, having surpassed $2 billion in annual revenue with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want

As our Facilities Director, you will be responsible for all operations and activities relating to Arrive’s buildings and related space. Your focus will be to develop plans and strategies that meet the needs of both Arrive’s employees and external stakeholders, while also striving for operational efficiency and resiliency. You will be responsible for collaborating across Arrive’s departments and establishing a strong relationship between Arrive’s leaders with the goal of creating a seamless interaction across business functions.

What You’ll Do

  • Develops and maintains relationships with key facilities contacts and leadership of various business units for all locations.
  • Performs site assessments and ongoing periodic inspections of all facilities locations to assure maintenance for optimal function of building systems, weather prevention of building envelope, upkeep of landscaping/grounds, care of furniture, finishes and common areas as well as ensuring that recurring facility service provides are delivering an occupancy experience consistent with contract provisions and expectations.
  • Actively participates in annual budget and capital planning and monitors compliance with approved operating budget. Supports an effective property reinvestment rationalization strategy to ensure that properties continue to perform as intended, meet business requirements, are safe and reliable and maintain their value. Develops cost controls associated with maintaining the facility, equipment and furnishings to assure operational efficiencies.
  • Provides assistance and oversight of facilities management practices and conditions to ensure compliance with building codes, environmental, health and safety standards and office cleaning and organization requirements are being maintained, etc.
  • Supports effective health, safety and emergency preparedness programs in collaboration with regional partners and key internal operational groups.
  • In collaboration with local facilities management partners, reviews facilities management contracts, validates contract requirements are met and are in compliance with company policies.
  • Makes recommendations on lease acquisitions or renewals, validates Landlord and Tenant responsibilities per lease agreement, reviews estoppels and coordinates with Corporate Services Transaction Management team to validate compliance with Arrive Risk Management and Tax requirements; acts as point of contact with Landlords.
  • Participates in the development, implementation, and monitoring of the Facilities policies and procedures. Leads and participates in sourcing strategies and real estate operational best practice development locally and across the entire Arrive real estate portfolio.
  • Participates in, supports and/or manages construction or renovation projects as necessary and in collaboration with the designated construction management team. Consults with regional business leaders on all construction and renovation projects and acts as the liaison to support regional real estate project activities.
  • Assists with space planning and recommendations for departmental moves, relocations and building exits including termination of utility and other facility recurring service contracts.
  • Acts as subject matter expert and works cross functionally with all Business Unit facilities teams, including assisting with coordination and interaction with Finance/Lease Administration, Planning, Program Management, Project Management and Transaction Management. Works to develop and provide consistent practices, and quality customer service.
  • Participates in disaster recovery and restoration services for events affecting facilities within the assigned region.
  • Performs other duties as required.

Qualifications

  • Bachelor’s degree or equivalent training, education and experience
  • 5+ years supervisory experience
  • 10+ years experience in commercial facilities or property management in a corporate atmosphere
  • Strong background and experience in facilities management and property management.
  • Strong project management skills 
  • Experience using and effectively managing facilities software tools such as SpaceIQ or other related programs
  • General understanding of building construction and architecture is required, with the ability to read and interpret blueprints
  • Must have valid Driver’s License with satisfactory driving record
  • Must be available to respond to calls 7 days a week 24 hours per day
  • Working knowledge of word processing and spreadsheet software and ability to create reports and tracking
  • Must be able to use office equipment, including telephone, computer and printer
  • Ability to work independently with minimal supervision and to ensure work related responsibilities are completed accurately and in a timely manner
  • Strong verbal, written, analytical and persuasive skills and ability to interact effectively with all levels of employees, customers, management and contractors
  • Ability to work effectively in a team oriented, fast paced and high demand environment
  • Ability to maintain a high level of confidentiality while working with highly sensitive information
  • Ability to maintain a professional and positive manner
  • Ability to handle a fast paced environment with heavy workloads and deadlines 
  • Ability to adapt to changing priorities and work well under pressure
  • Strong communication skills with ability to speak effectively and exercise judgment in communications with leadership and employees

Working Conditions:

  • 10-25% Travel required.
  • Occasional critical emergency response after standard work hours

Reporting/Supervisory:

  • This position will directly supervise the Facilities team and work closely with IT, Employee Success, Office Management, and Technology teams to complete action items and initiatives.

The Perks of Working With Us

  • Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
  • Park your car for free on site!
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
  • Sweat it out with the team at our onsite gym.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Candidate Engagement Specialist who can answer any questions.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. 

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Freight fraud continues to impact our industry. We encourage shippers and carriers to reach out to Arrive immediately if there is ever a shipment in question that may be subject to fraud. Arrive Logistics registered email domain is @arrivelogistics.com. Our 24/7 phone number is 888-861-0650 and our leadership team can also be reached at feedback@arrivelogistics.com

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