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Glossary

Frequently Used Terminology

Shape
Accessorial Charge
Service done by a carrier after the transportation service. EX: Layover, detention, driver assist, fuel.
Air-Ride
Trailer with air bags that give suspension such that the product is floating on air for transportation.
Axle Weight
Amount of weight put onto the highway by one axle.
Back-haul
Inbound load for the carrier headed towards their yard.
Bill of Lading
Written contract between the shipper and the carrier. It identifies the freight, all addresses, and who will be paying for the freight. Need two signatures, from the shipper and the driver.
Bill To
The person paying the freight charges to arrive Logistics. This may be the shipper, consignee, customer or a third-party.
Blind Load
A load in which Arrive’s customer is neither the shipper or consignee. It’s Arrive’s responsibility to make sure that neither shipper nor the consignee know of one another on this order. Two Bill of Ladings are required!
Block and Brace
Term used for when a load is secured to the floor of the trailer with 2×4 nails. (You cannot block and brace on a reefer due to metal floors.)
Book/Match
When a carrier is assigned to haul a load.
Bounce
When a carrier, who was originally booked on a load, is taken off the load.
Brokerage License
Authority granted by the ICC to persons engaged in the business of arranging for motor vehicle transportation of property in interstate commerce (ex: DM Trans).
Bulk Freight
Unpacked freight such as wheat or coal.
Cab
The driver’s compartment of a tractor.
Cab Over
Tractor in which the majority of the engine in under the cab. Smaller wheel base but less room inside the tractor.
Carrier
Corporation engaged in the business of transporting goods.
Claim
A demand made upon a transportation line for payment on account of loss or damage alleged to have occurred while shipment was in possession of carrier.
Clean Bill of Lading
A bill of lading signed by the carrier for receipt of merchandise in good condition with no damage or shortages.
Commodity
Goods being transported.
Common Carrier
Carrier whose rates are published and available to any shipper. Usually an LTL carrier who then gives discounts to specific carriers based on volume.
ComCheck
A blank check used to advance a driver money on a load (for assessorial related to the load, i.e. lumper fee at a shipper or receiver, escort fee, fuel advance).
Consignee
Facility receiving the load.
Contact Carrier
Carrier who negotiates rates on a load to load basis (majority of carriers).
Cubic Dimensions
Length x Width x Height on the inside of a trailer.
Customer
The person assigning the freight to Arrive even though they may not be responsible for the freight charges.
Deadhead
The distance a driver travels empty to pick up an order (empty miles).
Detention
Used to refer to the extra time a driver waits to be loaded/unloaded. Industry average is 2 hours free upon arrival at FCFS facility, and 2 hours after appointment time at an appointment facility.
Demurrage
Refers to the charges a customer faces when their material is not loaded during free time at the port and is moved into storage.
Dispatch
Main contact for Arrive at the carrier. Responsible for rate negotiation and tracking.
DOT
U.S. Department of Transportation, establishes overall transportation policy.
Drayage
Refers to the local pick-ups/deliveries on an intermodal move.
Dunnage
Refers to the material used when blocking/bracing a load (ex: wood and nails).
Driver Assist
Driver helps during the loading/unloading process.
En Route
On the way with very little out of route miles.
Exclusive Use of Truck
Request by customer for entire use of the truck even if we are transporting a partial load.
Fifth Wheel
Used to connect the tractor and the trailer and shaped like a horse shoe. Can also help redistribute weight between the trailer axles and tractor axle.
Flatbed
A trailer with no sides.
FCFS
First Come First Serve – refers to the warehouse operations when the shipper/cons does not require appointments.
Full Truckload (FTL)
Using the entire truck to transport goods based on space or weight capacity.
Gross Weight
When referring to the truck it includes tractor, trailer, and the load. When referring to the product it includes the product and its packaging (80,000 lbs. max).
Headhaul
Outbound load for a carrier.
High Cube
Trailer with above average cubic content. The inside height of the trailer is 110″ high from front to back.
Hopper
Trailer used to discharge freight through the bottom of the trailer. (We do not use this type of transportation.)
Intermodal
Movement that involves more than one mode of transportation. Most often used to refer to truck/rail shipments.
Interstate
Between states.
Intrastate
Movement within a state.
Layover
Refers to when a driver is forced to spend the night at shipper or consignee.
LTL
Less than Truckload.
Liftgate
Power operated tailgate capable of lifting skids from street level to trailer.
Line Haul
The miles of the shipment for which the carrier is being paid.
Live Bounce
Opening a booked load up to our carrier sales force while waiting for the current carrier on the load to get an empty driver assigned to the load.
Loaded Miles
Distance traveled with a loaded trailer.
Log Book
Carried by drivers containing records of hours, routes, and fuel locations.
Logistics
The process of planning, implementing and controlling the efficient cost effective flow and storage of goods, in-process inventory, finished goods and related information from point of origin to point of consumption for the purpose of conforming to customer requirements.
Load Locks
Bars used to secure a load from moving front to back inside the trailer. Used often in reefers because those loads cannot be blocked and braced.
Lumper
Persons not employed by a warehouse that help load/unload trailers. Common in retail warehouses and grocery facilities.
Manifest
A document describing a shipment or the contents of a shipment.
Mode
Principal modes of transportation are: truck, rail, air and water.
Net Weight
When referring to a load just the weight of the material excluding the packing. When referring to a truck the weight of the load on the truck.
Owner Operator
A driver who owns and operates their own truck.
Pallet
Platform used to transport goods.
Pallet Jack
Hand operated fork lift.
Perishable Freight
Freight subject to decay such as produce or other food items.
Piggyback
Transportation of a highway trailer on a rail flatcar.
Power Unit
Another name for a tractor.
Proof of Delivery (POD)
Signed bill of lading by the consignee.
Placard
Used on a hazmat load to identify class of material.
Protective Service
Using a reefer to keep product from freezing.
Reefer
Refrigerated trailer.
Scaling
When the driver must go the weight scales before (light ticket) and after (heavy ticket) getting loaded to find out exactly how much product is in the trailer.
Scaling in Reverse
Driver gets loaded and drivers towards consignee. Before delivering, the driver goes to a scale and gets his heavy ticket, then after delivering, goes to get the light ticket.
Seal
A plastic tie that is fastened to the trailer doors that ensures that the trailer doors cannot be opened unless the seal is broken. Seals are used for both security reasons and to remove the responsibility for missing product from the driver. Every seal has a Seal Number which the shipper will typically write on the BOL after loading.
Skid
Same as a pallet but sturdier.
Sliding Fifth Wheel
Used to redistribute weight if a load is over axle some fifth wheels are fixed.
Sliding Tandems
Helps redistribute weight on the trailer if over axle.
Straight Truck
Tractor and trailer are mounted on the same chassis. Shorter length trucks, generally 24 feet in length, for local delivery in most cases.
Straps
Used to secure freight on a flatbed instead of chains in order to protect the product.
Tailgate
When a driver is asked to take product to the back of a trailer with a pallet jack.
Tarps
Vinyl covers running the length of a flatbed trailer used to protect the load from the elements.
Tariff
A rate published in a schedule by a common carrier.
Terminal / Yard
Warehouse used by a trucking company for trans-loading orders only. Not used for public use.
TONU
Truck Order Not Used – a term used to describe a situation when a truck shows up at the shipper and there is no load there to pick up.
Tractor
Professional term used for a truck.
Trailer
Part of the vehicle used for hauling the goods.
TWIC Card
Government issued ID card that allows entry to all workers or drivers on a port.
Weight Tickets
Used to determine the weight of the load. Often used when selling loads by the pound in the scrap industry.

Tim Denoyer,
VP and Senior Analyst at ACT Research

As VP and Senior Analyst at ACT Research, Tim analyzes commercial vehicle demand and alternative powertrain development (i.e. electrification), and authors the ACT Freight Forecast, U.S. Rate and Volume Outlook. He previously spent fifteen years in equity research focused primarily on the transportation, machinery, and automotive industries, and co-founded leading equity research firm Wolfe Research.

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Arrive Carrier Requirements

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  • MC, MX, DOT, or state reg #
  • Tax ID & W9 info
  • Cert of Insurance: $100k cargo, $1M Auto, & $1M commercial general liability coverage
  • Active Common or Contract Authority (365+ days)
  • Safety Rating of at least Satisfactory (or None)
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Freight fraud continues to impact our industry. We encourage shippers and carriers to reach out to Arrive immediately if there is ever a shipment in question that may be subject to fraud. Arrive Logistics registered email domain is @arrivelogistics.com. Our 24/7 phone number is 888-861-0650 and our leadership team can also be reached at feedback@arrivelogistics.com

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Carrier Scorecard Feedback

Scott Sandager,
Chief Administrative Officer 

Scott Sandager is the Chief Administrative Officer at Arrive Logistics. He joined Arrive in 2018, bringing over 14 years of logistics and brokerage experience, with expertise in project and change management, organizational design, talent development and customer satisfaction. Scott previously held many diverse roles of increasing responsibility with AFN, a Chicago-based freight brokerage.

Barry Conlon,
CEO & Founder at Overhaul

Barry Conlon is the CEO and founder of Overhaul, the global leader in active supply chain risk management and intelligence. With a remarkable career spanning over 30 years in supply chain security, he is widely regarded as a trailblazer in modern-day supply chain security standards and best practices.

Matt Pyatt, Chief Executive Officer

Matt Pyatt is the Chief Executive Officer of Arrive Logistics. He co-founded Arrive with President Eric Dunigan in 2014 after building his career at Command Transportation. As CEO, he is responsible for overseeing the company’s financial health, strategic vision and culture, as well as building a scalable leadership team to support Arrive’s growth.

Eric Dunigan,
President & Co-Founder

Eric Dunigan is the President of Arrive Logistics. He began his career at Command Transportation before co-founding Arrive with Matt Pyatt in 2014. As president, he is responsible for driving revenue and growth, as well as leading the Strategic Partnerships team — a veteran group of supply chain experts who work with Arrive’s customers to reimagine their shipping strategy.

Arrive Logistics VP of Market Intelligence David Spencer Headshot

David Spencer,
VP of Market Intelligence

David Spencer is the Vice President of Market Intelligence at Arrive Logistics. David joined Arrive in 2017 after spending six years at AFN focused on business intelligence. His department provides critical market data and expert analysis to internal teams and publishes monthly market updates for shippers and carriers under the Arrive Insights banner.

Andrew Clarke, Board Chair,
Arrive Logistics and Global Critical Logistics

Andrew Clarke is Board Chairman for Global Critical and DCLI, Inc., and a board member for Arrive Logistics and Element Fleet Management Corp. His 20 years of global transportation and logistics experience include time as CFO of C.H. Robinson, CEO of Panther Expedited Services, Inc. and SVP and CFO roles at Forward Air Corporation.

Dean Croke,
Principal Analyst
at DAT Freight and Analytics

Dean Croke is a Market Analyst at DAT Solutions, where he focuses on freight market intelligence and data analytics. His 35 years of experience with data analytics, transportation, supply chain management, mining and insurance risk management include time as co-founder of FleetRisk Advisors and in a number of other high-level roles with FreightWaves, Spireon, Lancer Insurance, Omnitracs Analytics (formerly Qualcomm) and more.

Asanka Jayasuriya,
CTO and Partner at 8VC

Asanka Jayasuriya is the CTO at 8VC. He is an accomplished engineering and product leader with 20+ years of experience in the cloud. He has a strong background in enterprise SaaS, PLG products, infrastructure, and security. Notably, he served as CTO and SVP of Engineering at SailPoint, leading their successful transition to the cloud and successful exit event. He also held senior leadership roles at InVision, Atlassian, and Amazon, driving growth, operational excellence, and innovation. At 8VC, Asanka works with the entrepreneurs and leaders in our portfolio as a virtual CTO supporting their growth.

Chad Eichelberger,
President at Reliance Partners

Chad Eichelberger is the President of Reliance Partners. Since 2015, he’s leveraged his extensive experience in risk management, compliance, best practices and contracts to lead the company’s logistics and truck insurance strategy and operations. Chad was previously the President of Access America Transport, where he led the company from $8M to over $600M in revenue.

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