Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There’s never been a more exciting time to get on board with our rapidly-growing team in Guadalajara, so read on to learn more and apply today!

Who We Want

The Employee Relations Specialist supports the HR Business Partner (HRBP) Manager in various aspects of employee relations, HR policy administration, and internal talent movement. This role is responsible for managing employee relations cases, providing guidance on HR policies and procedures, facilitating internal candidate tracking, and contributing to HR projects and data reporting. We are a fast-paced and highly motivated Employee Success Team and if this opportunity feels like the next step in your career, this could be the right opportunity for you!

What You’ll Do

• Manage the documentation and tracking of employee relations cases, including performance issues and disciplinary actions.
• Draft corrective action documents such as verbal and written warnings, and Performance Improvement Plans (PIPs).
• Track employee probationary periods and related documentation.
• Support the HRBP Manager in resolving employee conflicts and conducting investigations.
• Escalate complex or sensitive employee relations issues to the HRBP Manager.
• Serve as the first point of contact for employee and manager inquiries regarding HR policies and procedures.
• Provide guidance and support in the administration and interpretation of HR policies related to areas like leave of absence, remote work arrangements, and employee handbooks.
• Assist with the maintenance and updates of HR documentation, including employee handbooks, manager guides, and internal work regulations.
• Collaborate with the Talent Acquisition (TA) team to track internal candidate movement, including promotions, transfers, and job changes.
• Create and manage job requisitions in the HR system, ensuring accurate and timely updates.
• Escalate internal movement situations that involve policy considerations or require HRBP Manager review.
• Assist with HR audits to ensure compliance with legal requirements and company policies.
• Support compliance-related projects, such as those focused on [e.g., workplace safety, data privacy, or other relevant regulations].
• Contribute to the development and maintenance of Standard Operating Procedures (SOPs) and process maps for HR processes.
• Prepare and analyze HR data reports, including turnover, headcount, and employee relations metrics.
• Coordinate logistics for HR-related training programs, including scheduling, materials preparation, and attendance tracking.
• Prepare termination documentation and coordinate with relevant departments (e.g., Payroll) for final pay and benefits.
• Support employee offboarding processes, such as scheduling exit interviews, preparing exit documentation and managing system access.
• Collaborate with the Facilities team on compliance and safety initiatives, such as emergency drills and safety training.
• Assist with communication and documentation related to workplace safety and compliance.
• Maintain flexibility to support other HR operational needs, participate in professional development activities, and assist with GDL-US Operations support as assigned.

Qualifications

• Bachelor’s Degree in Human Resources, related field, or professional experience equivalent. 
• 2-5 years of Human Resources experience 
• Demonstrated knowledge of Mexico labor law and 1+ years of employee relations experience required
• Must be able to communicate effectively both verbally and written in English and Spanish
• Superior written and verbal communication skills. You understand that communication is key and change management is an area of experience and passion. 
• Proven ability to work both independently and collaboratively.
• Ability to conduct themselves with a high level of discretion. Respect for confidentiality and personal tact – this is a MUST!
• Hustle that is unrivaled and a passion for your work that can’t be matched. 

The Perks of Working With Us

• Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.
• Leave the suit and tie at home; our dress code is casual.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants.
• Start your morning with free coffee!
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Get paid to work with your friends through our Referral Program!

Your Arrive Experience 

Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.