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Senior Machine Learning Engineer

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want

As a Senior Machine Learning Engineer at Arrive, you will serve as a key technical leader, responsible for defining, advancing and executing our overall ML platform strategy. This role also requires driving, contributing to, and maintaining the quality and functionality of crucial roadmap projects. These initiatives may vary from serving models scalably to building ML-powered services focused on maximizing profit. 

What You’ll Do

  • Design, build, and maintain scalable ML systems and infrastructure using Python, Postgres, and Elasticsearch.
  • Lead sprints, conduct rigorous code reviews, and set the “gold standard” for ML engineering practices across the organization.
  • Actively mentor junior and mid-level engineers, fostering a culture of technical excellence and professional growth.
  • Partner closely with other Machine Learning Engineers, Product Managers, Data Scientists, Data Engineers, and Product Engineers to ensure the successful delivery of strategic and roadmap initiatives
  • Independently and with relatively little oversight, own systems throughout the software development lifecycle, from design to development, deployment and monitoring.
  • Maintain and improve performance of existing data systems and processes while balancing maintainability, observability and readability.
  • Participate in an on-call rotation where you will support incidents and questions about service behavior from product managers.
  • Demonstrate a deep sense of ownership by developing a thorough understanding of a domain. At the same time, you must be able to explain the behavior of and contribute to code bases that may be outside your domain.
  • Proactively propose solutions to gaps or risks in process, technology, software design and architecture
  • Provide rigorous and detailed code reviews that uphold team standards, testing and software design best practices
  • Foster a culture of constant improvement and growth, engineering excellence, humility, positivity and curiosity. Take a lead role in making our two days in the office productive and engaging, fostering face-to-face mentorship and collaborative whiteboarding sessions.
  • In partnership with other leaders, establish best practices across the organization and drive the organization’s standards within the team, leading by example.

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent professional experience. 
  • 5+ years of experience with ML ops, model serving and optimization. Experience with Chalk and Snowflake is a plus.
  • 5+ years of experience with Python, object oriented programming and building highly scalable backend services.
  • Expertise in frameworks like Sklearn, Pandas, Numpy. Bonus points if well versed in Huggingface, Tensorflow, Pytorch, Langchain and Langsmith.
  • 3+ years of experience with relational databases 
  • 2+ years in a lead or senior-level capacity
  • 2+ years of experience designing maintainable and scalable systems
  • Proven expertise in system design with a focus on distributed systems and event-driven architectures
  • Experience developing cloud-native dockerized applications in Kubernetes
  • Experience working with online experimentation and platforms like Statsig
  • Understanding of both traditional machine learning and deep neural networks
  • Strong communication skills with the ability to articulate, diagram and document complex ML or engineering concepts.
  • Strong analytical, problem-solving, decision-making, and interpersonal skills.
  • Strong project management and organizational skills with experience identifying project milestones to ensure timely project delivery.
  • You are a self-starter who can deliver projects independently, yet you also thrive in collaborative environments. You recognize the value of diverse perspectives in developing optimal solutions and consistently demonstrate a willingness to support colleagues as a strong team player.
  • You approach software engineering as a craft, balancing the pursuit of clean, maintainable code with the demands of a fast-moving, dynamic business environment. You collaborate effectively with product managers and leadership to choose development paths that minimize technical debt while ensuring the timely delivery of high-quality products. While you have a strong drive for innovation, you also recognize the critical need to stabilize and harden existing products and services.
  • You find genuine joy in helping others level up their skills and navigate their career paths. You view peer reviews as a powerful tool for technical mentorship and can provide feedback in a constructive manner.
  • You are able to translate ambiguous and amorphous ideas or problems into concrete projects or initiatives while getting buy-in from engineering, data science, data engineering or product management partners.
  • You believe that while remote work is functional, in-person collaboration is where the “magic” happens. You are excited to help shape the energy of our physical workspace.
  • You take initiative to go beyond current responsibilities and actively seek new challenges.
  • You are passionate about building high impact ML and data driven products.

The Perks of Working With Us

  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
  • Park your car for free on site!
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
  • Sweat it out with the team at our onsite gym.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Take time to manage your physical and mental health – we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

Notice:

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.

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Matt Pyatt, Chief Executive Officer

Matt Pyatt is the Chief Executive Officer of Arrive Logistics. He co-founded Arrive with President Eric Dunigan in 2014 after building his career at Command Transportation. As CEO, he is responsible for overseeing the company’s financial health, strategic vision and culture, as well as building a scalable leadership team to support Arrive’s growth.

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Arrive Carrier Requirements

Please have the following info ready to complete registration

  • MC, MX, DOT, or state reg #
  • Tax ID & W9 info
  • Cert of Insurance: $100k cargo, $1M Auto, & $1M commercial general liability coverage
  • Active Common or Contract Authority (365+ days)
  • Safety Rating of at least Satisfactory (or None)

Fraud Prevention

Freight fraud continues to impact our industry. We encourage shippers and carriers to reach out to Arrive immediately if there is ever a shipment in question that may be subject to fraud (including fictitious actors and websites). Arrive will not ask you to pay upfront for any dedicated lane or committed capacity program. If the offer you are receiving sounds too good to be true or unrealistic, it may be fraud. Arrive Logistics recommends verifying all communications come from our registered email domain is @arrivelogistics.com. Our 24/7 phone number is 888-861-0650 and our leadership team can also be reached at feedback@arrivelogistics.com.

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Scott Sandager,
Chief Administrative Officer 

Scott Sandager is the Chief Administrative Officer at Arrive Logistics. He joined Arrive in 2018, bringing over 14 years of logistics and brokerage experience, with expertise in project and change management, organizational design, talent development and customer satisfaction. Scott previously held many diverse roles of increasing responsibility with AFN, a Chicago-based freight brokerage.

Eric Dunigan,
President & Co-Founder

Eric Dunigan is the President of Arrive Logistics. He began his career at Command Transportation before co-founding Arrive with Matt Pyatt in 2014. As president, he is responsible for driving revenue and growth, as well as leading the Strategic Partnerships team — a veteran group of supply chain experts who work with Arrive’s customers to reimagine their shipping strategy.

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Arrive Logistics VP of Market Intelligence David Spencer Headshot

David Spencer,
VP of Market Intelligence

David Spencer is the Vice President of Market Intelligence at Arrive Logistics. David joined Arrive in 2017 after spending six years at AFN focused on business intelligence. His department provides critical market data and expert analysis to internal teams and publishes monthly market updates for shippers and carriers under the Arrive Insights banner.

Andrew Clarke, Board Chair,
Arrive Logistics and Global Critical Logistics

Andrew Clarke is Board Chairman for Global Critical and DCLI, Inc., and a board member for Arrive Logistics and Element Fleet Management Corp. His 20 years of global transportation and logistics experience include time as CFO of C.H. Robinson, CEO of Panther Expedited Services, Inc. and SVP and CFO roles at Forward Air Corporation.

Dean Croke,
Principal Analyst
at DAT Freight and Analytics

Dean Croke is a Market Analyst at DAT Solutions, where he focuses on freight market intelligence and data analytics. His 35 years of experience with data analytics, transportation, supply chain management, mining and insurance risk management include time as co-founder of FleetRisk Advisors and in a number of other high-level roles with FreightWaves, Spireon, Lancer Insurance, Omnitracs Analytics (formerly Qualcomm) and more.

Asanka Jayasuriya,
CTO and Partner at 8VC

Asanka Jayasuriya is the CTO at 8VC. He is an accomplished engineering and product leader with 20+ years of experience in the cloud. He has a strong background in enterprise SaaS, PLG products, infrastructure, and security. Notably, he served as CTO and SVP of Engineering at SailPoint, leading their successful transition to the cloud and successful exit event. He also held senior leadership roles at InVision, Atlassian, and Amazon, driving growth, operational excellence, and innovation. At 8VC, Asanka works with the entrepreneurs and leaders in our portfolio as a virtual CTO supporting their growth.

Chad Eichelberger,
President at Reliance Partners

Chad Eichelberger is the President of Reliance Partners. Since 2015, he’s leveraged his extensive experience in risk management, compliance, best practices and contracts to lead the company’s logistics and truck insurance strategy and operations. Chad was previously the President of Access America Transport, where he led the company from $8M to over $600M in revenue.

Barry Conlon,
CEO & Founder at Overhaul

Barry Conlon is the CEO and founder of Overhaul, the global leader in active supply chain risk management and intelligence. With a remarkable career spanning over 30 years in supply chain security, he is widely regarded as a trailblazer in modern-day supply chain security standards and best practices.

Tim Denoyer,
VP and Senior Analyst at ACT Research

As VP and Senior Analyst at ACT Research, Tim analyzes commercial vehicle demand and alternative powertrain development (i.e. electrification), and authors the ACT Freight Forecast, U.S. Rate and Volume Outlook. He previously spent fifteen years in equity research focused primarily on the transportation, machinery, and automotive industries, and co-founded leading equity research firm Wolfe Research.

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