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Arriving Fresh, No Matter What

20 Apr 2020
Category: News
Author: David Vidri
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Phillips Mushroom Farms and Arrive Logistics Successfully Navigate COVID-19

Phillips Mushroom Farms is the largest specialty mushroom grower in the United States, selling more than 57 million pounds of mushrooms per year and servicing Fortune 500 retailers and the food service industry alike. Phillips needed consistency, reliability and flexibility with their transportation partners especially during March 2020 when demand surged, distribution centers reached capacity and meeting the needs of their customers was vital. 

In October 2019, Phillips Mushroom Farms partnered with the Arrive Fresh division of Arrive Logistics. Phillips works with their retail partners to schedule a year’s worth of weekly orders in advance, while maintaining the ability for their retail partners to make changes to the shipment up to 24 hours prior to loading. Phillips’ carrier partners need to be flexible with equipment and price. With established dedicated lanes, Arrive Fresh collaborated closely with Phillips, providing a drop trailer in their facility at all times. The Arrive Logistics drop trailer program, which shipped sixty thousand drop trailer loads in 2019, was an essential element in the partnership because of the flexibility it offered.  

The world of fresh produce is especially sensitive to the impact of severe market conditions. In March 2020, the food and beverage industry (both retail and prepared foods) experienced huge demand surges as consumers stocked up on food and necessities to shelter in place during the coronavirus pandemic. Keeping their customers’ shelves stocked was priority number one for Phillips, and mushrooms require precise shipping requirements and have a short shelf life, expiring in less than nine days. With volumes at an all-time high and distribution centers reaching capacity, Phillips was challenged to meet the changes in demand so they turned to their partner Arrive Fresh. 

Arrive Fresh scaled and sourced the right carriers for Phillips, expanding their original support. Due to their sensitive freight, Phillips needed 24/7 tracking. Phillips was one of Arrive’s first customers to use the customer portal in their proprietary transportation management system (TMS) – Accelerate. With Accelerate, Phillips managed their invoices and tracked their shipments in real-time. Arrive provided dedicated links to track loads, allowing Phillips full visibility on every load. Despite a 100 percent volume increase, Arrive Fresh offered flexible solutions; provided consistent, reliable capacity; leveraged Arrive’s drop trailer program; and delivered best-in-class service, not missing a single delivery. 

“Austin has provided us long term consistency and flexibility on one of our toughest lanes. He continues to exceed expectations and has not missed a beat throughout COVID-19.” 

– Todd Cullen at Phillips Mushroom Farms

If you want to focus on your business with peace of mind during tough market conditions, Arrive Logistics can support you and your business, tailoring solutions to your specific challenges.


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Scott Sandager,
Chief Administrative Officer 

Scott Sandager is the Chief Administrative Officer at Arrive Logistics. He joined Arrive in 2018, bringing over 14 years of logistics and brokerage experience, with expertise in project and change management, organizational design, talent development and customer satisfaction. Scott previously held many diverse roles of increasing responsibility with AFN, a Chicago-based freight brokerage.

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Matt Pyatt, Chief Executive Officer

Matt Pyatt is the Chief Executive Officer of Arrive Logistics. He co-founded Arrive with President Eric Dunigan in 2014 after building his career at Command Transportation. As CEO, he is responsible for overseeing the company’s financial health, strategic vision and culture, as well as building a scalable leadership team to support Arrive’s growth.

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As VP and Senior Analyst at ACT Research, Tim analyzes commercial vehicle demand and alternative powertrain development (i.e. electrification), and authors the ACT Freight Forecast, U.S. Rate and Volume Outlook. He previously spent fifteen years in equity research focused primarily on the transportation, machinery, and automotive industries, and co-founded leading equity research firm Wolfe Research.

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David Spencer,
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David Spencer is the Vice President of Market Intelligence at Arrive Logistics. David joined Arrive in 2017 after spending six years at AFN focused on business intelligence. His department provides critical market data and expert analysis to internal teams and publishes monthly market updates for shippers and carriers under the Arrive Insights banner.

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Andrew Clarke is Board Chairman for Global Critical and DCLI, Inc., and a board member for Arrive Logistics and Element Fleet Management Corp. His 20 years of global transportation and logistics experience include time as CFO of C.H. Robinson, CEO of Panther Expedited Services, Inc. and SVP and CFO roles at Forward Air Corporation.

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