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Code of Conduct

DM Trans, LLC dba Arrive Logistics (“Arrive”) is committed to responsible, safe, legal, and ethical operations throughout all aspects of its business. Accordingly, Arrive complies with all applicable laws and follows recognized ethical standards, including but not limited to the principles below (collectively, the “Code”) and requires that each of its business partners (“Partners”), including but not limited to its vendors, employees, and third party carriers to do the same:

1. Core Principles.

Arrive values and expects Partners to value the principles of Integrity, Respect, Compliance, and Responsibility. This means conducting business with honesty and integrity; treating everyone with dignity; adhering to all applicable laws, regulations, and internal standards; and holding oneself accountable for one’s actions and decisions.

2. Slavery and Human Trafficking.

Arrive and Partners must not, under any circumstances, resort to forced, bonded, involuntary, indentured or compulsory labor, slavery, or human trafficking.

3. Child Labor.

Arrive does not and Partners must not employ children who have not reached the legal working age under applicable laws and regulations.

4. Work Hours.

Working hours, as well as break times and periodic days off, shall comply with all applicable laws and regulations. Workers shall not be required or allowed to work more than the maximum legally permitted number of regularly paid hours per week. Overtime must be voluntary.

5. Collective Bargaining.

The rights of employees to form and join trade unions and bargain collectively must be respected.

6. Discrimination, Abuse, and Harassment.

Arrive does not and Partners must not discriminate against any person based on race, color, national origin, gender, gender identity, sexual characteristic, or other characteristic protected by law in hiring and employment. All individuals should be treated with respect and dignity. Arrive’s workers and Partners’ workers shall not be subjected to corporal punishment, or physical, verbal, sexual, or psychological abuse or harassment.

7. Safety.

Arrive and Partners must provide their respective workers a safe, healthy and sanitary working environment and shall have legally required procedures and safeguards in place to prevent workplace hazards and work-related accidents and injuries, including procedures and safeguards to prevent industry-specific workplace hazards, and work-related accidents and injuries that are not specifically addressed in this Code.

8. Hazardous Labor.

Hazardous labor shall not be performed by any person under the age of 18 and must be performed in compliance with all applicable laws and regulations. Hazardous labor involves any work that by its nature or the circumstances in which the work is undertaken involves the substantial risk of harm to the safety or health of the worker or coworkers if adequate protections are not taken.

9. Food Contamination.

Food or materials used in the manufacture of food, food packaging, or other products that are intended to contact food must meet or exceed standards for food safety, including those stated in the Arrive Foodstuffs Addendum or otherwise established by applicable regulators and consumer standards associations to prevent tampering, spoilage, or contamination.

10. Compensation.

Arrive and Partners will fairly compensate their respective employees, and such employees must be provided with wages and benefits that comply with all applicable laws and regulations. Such fair compensation includes appropriate compensation for overtime and other premium pay situations required by law.

11. Environmental Protection.

Equipment and facilities must be operated in compliance with all environmental laws and regulations relating to waste disposal, emissions, discharges, and the handling of hazardous and toxic materials. Additionally, Arrive and Partners should strive to minimize their emissions of pollutants and greenhouse gases and minimize their negative impact on natural resources, including air, land, forests, and bodies of water while optimizing their consumption of raw materials, water, and energy.

12. Bribery.

Arrive does not tolerate bribery, kickbacks or corruption in any form; all decisions are made based solely on merit and integrity. Arrive does not and Partners shall not offer, promise, or accept any form of solicitation, gifts, or invitations tendered (1) in a secret manner or by an unknown or not clearly identified person; (2) in the form of cash or cash equivalents; or (3) in a manner or form that breaches an applicable local law, regulation, or rule. Gifts must be reasonable, proportionate, and transparently documented. Partners must avoid any engagement that contravenes or violates applicable laws or regulations related to corruption or bribery, including but not limited to the Foreign Corrupt Practices Act.

13. Intellectual Property.

Partners must protect intellectual property entrusted to them by Arrive, including intellectual property owned by Arrive’s customers, and Partners must report any mishandling of intellectual property to Arrive as soon as is practical.

14. Whistleblowers and Complaints.

Arrive and Partners’ respective workers must have access to a system to report complaints and concerns to their superiors. Furthermore, workers must be able to make those complaints and report legal or ethical violations to the appropriate authorities without fear of retaliation and while maintaining confidentiality and anonymity, if possible.

15. Collusion.

Arrive and Partners should commit to the principle of free competition and must avoid collusive bidding, price fixing, price discrimination, and other illegal or unfair trade practices.

16. Conflicts of Interest.

Arrive and Partners shall avoid engaging in any transaction or arrangement which involves a conflict of interest which is not comprehensively disclosed to all relevant stakeholders.

17. Economic Sanctions.

Arrive and Partners must act in accordance with all applicable economic, trade, or financial sanctions, as well as trade embargoes, anti-terrorism laws, and other restrictions administered by the Office of Foreign Assets Control.

18. Money Laundering.

Arrive and Partners must thoroughly vet third parties to prevent potential involvement in money laundering activities and continually monitor third-party performance to ensure compliance with applicable laws. Partners must report suspicious financial activities or irregularities to the appropriate internal or external authorities and should train their employees to recognize potential risks and prevent illicit financial activities. 

Arrive reserves the right to potentially end its business relationship or pursue any other remedy available under the law if a Partner does not adhere to this Code. Upon reasonable suspicion of a violation of this Code, Arrive reserves the right to audit Partners’ relevant documentation upon fifteen calendar days’ written notice.

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Scott Sandager,
Chief Administrative Officer 

Scott Sandager is the Chief Administrative Officer at Arrive Logistics. He joined Arrive in 2018, bringing over 14 years of logistics and brokerage experience, with expertise in project and change management, organizational design, talent development and customer satisfaction. Scott previously held many diverse roles of increasing responsibility with AFN, a Chicago-based freight brokerage.

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Arrive Carrier Requirements

Please have the following info ready to complete registration

  • MC, MX, DOT, or state reg #
  • Tax ID & W9 info
  • Cert of Insurance: $100k cargo, $1M Auto, & $1M commercial general liability coverage
  • Active Common or Contract Authority (365+ days)
  • Safety Rating of at least Satisfactory (or None)

Fraud Prevention

Freight fraud continues to impact our industry. We encourage shippers and carriers to reach out to Arrive immediately if there is ever a shipment in question that may be subject to fraud. Arrive will not ask you to pay upfront for any dedicated lane or committed capacity program. If the offer you are receiving sounds too good to be true or unrealistic, it may be fraud. Arrive Logistics recommends verifying all communications come from our registered email domain is @arrivelogistics.com. Our 24/7 phone number is 888-861-0650 and our leadership team can also be reached at feedback@arrivelogistics.com.

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Matt Pyatt, Chief Executive Officer

Matt Pyatt is the Chief Executive Officer of Arrive Logistics. He co-founded Arrive with President Eric Dunigan in 2014 after building his career at Command Transportation. As CEO, he is responsible for overseeing the company’s financial health, strategic vision and culture, as well as building a scalable leadership team to support Arrive’s growth.

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Eric Dunigan,
President & Co-Founder

Eric Dunigan is the President of Arrive Logistics. He began his career at Command Transportation before co-founding Arrive with Matt Pyatt in 2014. As president, he is responsible for driving revenue and growth, as well as leading the Strategic Partnerships team — a veteran group of supply chain experts who work with Arrive’s customers to reimagine their shipping strategy.

Arrive Logistics VP of Market Intelligence David Spencer Headshot

David Spencer,
VP of Market Intelligence

David Spencer is the Vice President of Market Intelligence at Arrive Logistics. David joined Arrive in 2017 after spending six years at AFN focused on business intelligence. His department provides critical market data and expert analysis to internal teams and publishes monthly market updates for shippers and carriers under the Arrive Insights banner.

Andrew Clarke, Board Chair,
Arrive Logistics and Global Critical Logistics

Andrew Clarke is Board Chairman for Global Critical and DCLI, Inc., and a board member for Arrive Logistics and Element Fleet Management Corp. His 20 years of global transportation and logistics experience include time as CFO of C.H. Robinson, CEO of Panther Expedited Services, Inc. and SVP and CFO roles at Forward Air Corporation.

Dean Croke,
Principal Analyst
at DAT Freight and Analytics

Dean Croke is a Market Analyst at DAT Solutions, where he focuses on freight market intelligence and data analytics. His 35 years of experience with data analytics, transportation, supply chain management, mining and insurance risk management include time as co-founder of FleetRisk Advisors and in a number of other high-level roles with FreightWaves, Spireon, Lancer Insurance, Omnitracs Analytics (formerly Qualcomm) and more.

Asanka Jayasuriya,
CTO and Partner at 8VC

Asanka Jayasuriya is the CTO at 8VC. He is an accomplished engineering and product leader with 20+ years of experience in the cloud. He has a strong background in enterprise SaaS, PLG products, infrastructure, and security. Notably, he served as CTO and SVP of Engineering at SailPoint, leading their successful transition to the cloud and successful exit event. He also held senior leadership roles at InVision, Atlassian, and Amazon, driving growth, operational excellence, and innovation. At 8VC, Asanka works with the entrepreneurs and leaders in our portfolio as a virtual CTO supporting their growth.

Chad Eichelberger,
President at Reliance Partners

Chad Eichelberger is the President of Reliance Partners. Since 2015, he’s leveraged his extensive experience in risk management, compliance, best practices and contracts to lead the company’s logistics and truck insurance strategy and operations. Chad was previously the President of Access America Transport, where he led the company from $8M to over $600M in revenue.

Barry Conlon,
CEO & Founder at Overhaul

Barry Conlon is the CEO and founder of Overhaul, the global leader in active supply chain risk management and intelligence. With a remarkable career spanning over 30 years in supply chain security, he is widely regarded as a trailblazer in modern-day supply chain security standards and best practices.

Tim Denoyer,
VP and Senior Analyst at ACT Research

As VP and Senior Analyst at ACT Research, Tim analyzes commercial vehicle demand and alternative powertrain development (i.e. electrification), and authors the ACT Freight Forecast, U.S. Rate and Volume Outlook. He previously spent fifteen years in equity research focused primarily on the transportation, machinery, and automotive industries, and co-founded leading equity research firm Wolfe Research.

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