This Rate Confirmation incorporates the terms and conditions of a Broker-Carrier Agreement signed by Arrive and Carrier. In the event of a conflict between this Rate Confirmation and any Broker-Carrier Agreement between Arrive and Carrier, this Rate Confirmation shall govern as to the provisions in conflict.
Per the Broker-Carrier Agreement, this Rate Confirmation is deemed accepted by Carrier unless it is rejected within 48 hours of receipt.
Receipt of shipment by Carrier constitutes acceptance of and agreement to the terms of this Rate Confirmation.
In the event of a conflict between the terms and conditions of this rate confirmation and the operational requirements listed in the load notes, the operational requirements listed in the load notes shall control.
If Carrier is not permitted to confirm (by visual inspection) that the load is secure and the piece count is correct, the Carrier is required to call Arrive immediately and have this information documented on the BOL. Communication to Arrive must take place PRIOR to the Carrier leaving the facility.
In addition to Arrive’s other rights under the Broker-Carrier Agreement, double brokering without prior written authorization will result in forfeiture of payment from Arrive to Carrier.
Further to paragraph 5 above, freight must not be handled or trans-loaded by Carrier without approval from Arrive. In the event of Carrier’s violation of this requirement, any limitation of liability as to cargo loss or damage set forth in the Broker-Carrier Agreement between Arrive and Carrier shall be voided and payment from Arrive to Carrier shall be forfeited by Carrier.
Any communication regarding this load must be addressed to Arrive and not its customer.
All charges are included in this Rate Confirmation and the Broker-Carrier Agreement. No additional charges or fees will be paid.
Carrier must give Arrive notice 30 minutes prior to detention occurring.
Carrier agrees in the event there are overages, shortages, or damages, Carrier will contact Arrive’s office to report the discrepancy before leaving the customer’s premises.
Payment will be made within 30 days after receipt of invoice, all pages of the signed proof of delivery, all approved accessorial receipts or other supporting documents unless Arrive disputes the invoice or any part thereof.
Carrier and its agent certify that any Transportation Refrigeration Unit (TRU or reefer) equipment furnished will be in compliance with the in-use requirements of the California TRU regulations if applicable.
Carrier represents and warrants that it will follow all laws and regulations concerning its choice of driver(s). Carrier will not dispatch a driver who cannot meet transit time without violating Hours of Service or other safety rules contained in 49 CFR 395 and/or other applicable laws and regulations. Nothing in this Rate Confirmation constitutes a request to violate Hours of Service or other safety rules.
Carrier agrees that it will not accept tender of any hazardous materials (“Hazmat”) in Class 1, 2.3, 6, or 7, as defined by DOT. If Carrier accepts any tender containing Hazmat, Carrier shall comply with all applicable federal and state laws and regulations, including maintaining its Hazmat certification with DOT, and ensuring its drivers have the appropriate hazmat certificate on their CDL. Carrier shall also comply with provincial laws and regulations including the Canadian Transportation of Dangerous Goods Act, 1922, as applicable. Carrier shall also maintain the legally required minimum insurance for all Hazmat loads, including but not limited to having an MCS-90 endorsement or equivalent coverage for pollution or environmental liability.
A Rate Confirmation from Arrive Logistics will only be sent by email addresses from the domain @arrivelogistics.com. It is the Carrier’s responsibility to verify that the Rate Confirmation has come from a legitimate Arrive email prior to accepting a load and performing services; Arrive will not be held responsible for any payments, losses, or damages incurred by Carrier or any third party associated with a Rate Confirmation that has not legitimately originated from Arrive.
All trailers must be absolutely free of all debris of any kind or will be turned away and refused loading. Reasons to reject trailer at loading include but are not limited to the following: foul odors, broken glass, metal shavings, infestation, holes, leaks, and mold.
Load locks or 2 straps or a combination of these two options are mandatory for each load. Carriers will be turned away if noncompliant.
All Carriers must arrive 15 minutes prior to their scheduled pick-up time at this location. You will be considered late if you arrive less than 15 minutes prior to your pick-up appointment.
Carriers must confirm trailer seal on correct trailer door prior to departure.
If this load is a temperature-controlled load, follow these additional guidelines:
All temp-controlled loads should be run on the continuous refrigeration setting. If no temperature is listed, please call Arrive immediately.
The temperature must follow the BOL. If there are any discrepancies between the Rate Confirmation and BOL, please call Arrive immediately. The temperature on the BOL will prevail.
Accessorial rates payable to Carrier for any given shipment shall be set forth in the Uniform Carrier Accessorial Policy (“Accessorial Policy”), which is located at https://www.arrivelogistics.com/how-to-get-paid/ and incorporated herein by reference. All accessorial rates and terms contained within the Accessorial Policy shall supersede and control over any rates or terms contained within this Rate Confirmation or any prior Accessorial Addendum. Carrier further acknowledges and agrees that Arrive reserves the right to modify the Accessorial Rates or time frames provided at any time.
